FREQUENTLY ASKED QUESTIONS

General Information

How do I place a bet?

You will need a Web3 wallet to get started. We recommend using MetaMask or Rabby for non-custodial options. However, we also make it incredibly easy to create a wallet using your email or social media login.

What is the advantage of using a decentralized betting platform over a traditional one?

There are many advantages to decentralization. One of the most compelling reasons is that we can provide more competitive odds. It is also worth mentioning that users will never be banned or limited just for being successful.

Which networks is VIGBET live on?

Currently, we operate on Polygon, with many more chains to come soon.

What is USDT?

USDT is a stablecoin pegged to the US Dollar 1:1. All bets placed are placed and redeemed in USDT.

How can I trust the outcomes of bets placed?

As of July 2024, Azuro has processed over $425,000,000 in bet volume without any technical issues or disputes, demonstrating its reliability and trustworthiness.

Betting Details

What happens if the game is canceled?

If the game is canceled, you will receive a refund. For parlays, the canceled game's portion will be voided, while the remaining bets will stay active.

What happens if my bet results in a tie?

If your bet results in a tie, you will be refunded as the bet is considered a push. For parlays, the tied bet will be voided, but the remaining bets will stay active with recalculated odds.

What is a parlay?

Also known as an accumulator or combo bet, a parlay simply means 2 or more bets on the same slip. Odds increase drastically as more games are added, and you must get all outcomes correct in order to win.

Are there any geographical restrictions for using your platform?

Our dApp is unavailable to people located in USA, Belarus, the Central African Republic, the Democratic Republic of Congo, the Democratic People‘s Republic of Korea, the Crimea region of Ukraine, Cuba, Iran, Libya, Somalia, Sudan, South Sudan, Syria, Yemen, Zimbabwe, China, Turkey, and the Russian Federation.

Support

How can I contact support if I have further questions or issues?

We encourage you to join our Discord community and participate in the discussion. Our support team and fellow users are there to help with any questions or issues you may have. You can also reach us at support@vig.bet.